Privacy Policy
Your information should be treated with care.
This policy explains, in plain language, how Almost Home Chicago may collect, use and protect information submitted through this website.
Last updated: October 4, 2026
Information we collect
We may collect information you choose to provide through website forms, including your name, email address, phone number, organization, volunteer interests, partnership inquiries, stories and information included in a request for assistance.
We may also receive basic technical information associated with a website visit, such as browser type, device information, pages viewed and general traffic data when standard website analytics or security tools are used.
How we use information
We use information to respond to requests, provide or review assistance, coordinate volunteers and community drives, communicate with donors and partners, send updates people request, operate programs, improve the website and protect the organization and its visitors from misuse or fraud.
When information may be shared
We do not sell personal information. We may share information with service providers that help us operate the website, process forms, send communications, accept donations or provide other necessary services. We may also disclose information when required by law or when reasonably necessary to protect a person, Almost Home Chicago or the public.
Donations and third-party services
Online donations and some linked services may be handled by third-party providers. Information entered on those services is also governed by the provider’s own privacy and security practices. Almost Home Chicago does not ask visitors to send payment-card information through ordinary contact forms.
Requests for assistance
Information submitted when asking for help may be sensitive. Please provide only information reasonably needed for Almost Home Chicago to understand and review the request. We use that information for the purpose of responding to the request, documenting assistance and operating the program.
Cookies and analytics
The website may use cookies or similar technologies that are necessary for site operation, security or basic analytics. Browser settings may allow you to limit or delete cookies, although some website features may work differently as a result.
Children’s privacy
This website is intended for general audiences and is not designed to collect personal information directly from children under 13. When assistance involves a child, information should be submitted by a parent, guardian or other responsible adult when appropriate.
Security and retention
We use reasonable administrative and technical measures to protect information. No website or electronic system can guarantee absolute security. We keep information only as long as reasonably needed for the purpose it was collected, program records, legal obligations and legitimate organizational needs.
Your choices
You may ask to update or correct information you previously submitted, or ask a question about how it is being used. Email communications may include a way to unsubscribe when applicable.
Contact us
Questions about privacy may be sent to Email us or by calling (708) 789-2911.
Almost Home Chicago, Inc.
9230 S. Pulaski Rd.
Oak Lawn, IL 60453
